In the context of the implementation of the General Data Protection Regulation (GDPR) and in order to ensure the confidentiality and security of our users' data, we apply multiple measures to limit and protect the data we collect, and we explicitly oppose the commercialization of personal data. This privacy policy explains how your information is collected, used, and secured.
Pokéchange servers are located in France and hosted by Scaleway and OVH.
Technically necessary cookies for the operation of your session are deposited on your browser when you log in to your account. When you are not logged in, Pokéchange does not deposit any cookies on your browser.

For certain features such as secure online payments and the protection of our site, we use trusted third-party services, including Stripe and Cloudflare. These partners may deploy cookies necessary for the proper functioning of their services and are obligated to uphold the confidentiality of data collected through these cookies in accordance with their own privacy policies.

Personal Information
You can access your account information and update your details:

You can delete your account:

Payment Processing
We do not collect any banking data.

All payment transactions are processed by Stripe, which is certified compliant with Payment Card Industry Data Security Standards (PCI DSS). Stripe is authorized to collect, process, and store credit card information in compliance with PCI DSS rules.

Information Collection
We collect information that you provide us when you register on our platform. The information we collect may include your email address and IP address.
Use of Information
We use the information we collect to provide you with specific services or inform you of an update to our terms of use. With your explicit consent, you may also be informed of updates to our platform.
Uploaded Images
By uploading images of cards on Pokéchange, you agree to place them under the license Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0). This means that these images may be shared and adapted by others, provided that they attribute the work appropriately and apply a similar or compatible license to new creations.
Information Sharing
We do not sell or rent the personal information of our users. We share information with third-party service providers that enable us to provide our services, these third parties are required to protect the confidentiality of this information and to use it only to provide specific services:
  • Email dispatches are performed by AWS.
  • Payments are processed by Stripe.
  • Pokéchange uses Cloudflare as a reverse proxy.
We may also share information with government or judicial authorities ("authorized third parties" by the GDPR).

Furthermore, in the event of account suspension, the email address of the concerned user is shared with correspondents with whom they have had ongoing transactions. This practice is clearly stated in our terms of use, allowing users to continue communicating if desired, thus facilitating the management of ongoing transactions even in the event of account suspension.

Passwords are stored securely in the form of a unique hash by a hashing process.
The connection established between your browser and Pokéchange is encrypted by Let's Encrypt.